Privacy Policy
(Prairie Roots Botanical)
Effective Date: [insert date:]
Prairie Roots Botanical respects your privacy and is committed to protecting your personal information. This policy explains what information is collected, how it is used, and the choices you have.
1. Information Collected
When you visit this website, place an order, or contact Prairie Roots Botanical, the following information may be collected:
Name
Email address
Billing and shipping address
Phone number (if provided)
Order history and purchased items
Responses submitted through forms (such as the Responsibility & Acknowledgment Form or contact form)
Newsletter subscription details (if you subscribe)
Payment information (such as credit card numbers) is handled securely by Squarespace and/or your financial institution; Prairie Roots Botanical does not see or store full card numbers.
2. How Your Information Is Used
Your information may be used to:
Process and fulfill orders
Send order confirmations, shipping updates, and pickup instructions
Respond to questions or customer service requests
Manage newsletter subscriptions (only if you opt in)
Maintain internal records and improve offerings
Meet legal, tax, and regulatory requirements
Your information is not sold or rented to third parties.
3. Legal Basis for Collection (Canada)
Information is collected and used based on:
Your consent (for example, when you provide details to place an order or subscribe to the newsletter);
The need to fulfill a contract (process and deliver your order);
Legal obligations (such as tax and bookkeeping requirements).
You may withdraw consent for certain uses (like newsletters) by unsubscribing or contacting Prairie Roots Botanical.
4. Sharing of Information
Your information may be shared with:
Service providers, such as Squarespace (website host and e-commerce platform), payment processors, email newsletter services, and shipping carriers (Canada Post, Sendle, etc.), strictly for the purpose of operating the business and fulfilling your order.
Authorities, if required by law, regulation, court order, or to protect legal rights.
These third parties are only given the information necessary to perform their services.
5. Data Storage & Retention
Data is stored through Squarespace and other secure service providers. Personal information is retained only as long as necessary to:
Fulfill orders and provide customer service
Maintain accurate financial and tax records
Meet legal obligations
After that time, information may be securely deleted or anonymized.
6. Cookies & Analytics
This website may use cookies and similar technologies to:
Help the site function properly
Remember preferences
Provide basic analytics (such as visitor numbers)
You can control cookies through your browser settings, though disabling them may affect website functionality.
7. Children’s Privacy
This website and its offerings are directed to adults and caregivers. Prairie Roots Botanical does not knowingly collect personal information from children under the age of 16. If you believe a child has provided personal information, please reach out so it can be deleted.
8. Your Rights & Choices (Canada)
You may:
Request access to the personal information held about you
Ask for corrections to inaccurate information
Withdraw consent for certain uses (such as email marketing)
To make a request, please email prairierootsbotanical@outlook.com. Some information may need to be retained to comply with legal obligations.
9. Security
Reasonable physical, electronic, and organizational measures are used to protect your information from unauthorized access, loss, or misuse. However, no system is completely risk-free, and transmission of information online is done at your own risk.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. The “Effective Date” will change when updates are made. Continued use of the site after changes are posted indicates your acceptance of the updated policy.
11. Contact
For privacy questions or requests:
📧 prairierootsbotanical@outlook.com